Privacy Policy

We process your information to provide, improve, and administer our Services. Specific purposes include:

• Facilitating account creation and authentication
• Delivering and managing the services you requested
• Responding to your inquiries and support requests
• Sending administrative information and policy updates
• Fulfilling and managing your orders and payments
• Requesting feedback on our Services
• Sending marketing communications (with your consent; opt-out anytime)
• Delivering targeted advertising
• Protecting our Services and preventing fraud
• Identifying usage trends to improve the product
• Protecting vital interests when necessary

We only process your personal information when we have a valid legal reason. If you are in the EU or UK, we rely on the following bases under GDPR / UK GDPR:

• Consent — where you have given explicit permission. You can withdraw consent at any time.
• Performance of a contract — to fulfil our contractual obligations to you.
• Legitimate interests — for purposes such as fraud prevention, analytics, and personalized advertising, where these interests do not override your rights.
• Legal obligations — where required to comply with law.
• Vital interests — to protect safety when necessary.

If you believe we are unlawfully processing your information and are located in the EEA or UK, you have the right to complain to your Member State data protection authority or the UK ICO.

We may share your personal information in the following situations:

• Business transfers — in connection with a merger, sale, or acquisition of the business.
• Affiliates — parent company and subsidiaries, who are required to honour this Privacy Notice.

We have not sold or shared any personal information to third parties for commercial purposes in the preceding 12 months and will not do so in the future.

Yes. We use cookies and similar tracking technologies (web beacons, pixels) to maintain security, save preferences, and assist with basic site functions. We also permit third parties to use tracking technologies for analytics and advertising.

PostHog — We use PostHog for product analytics. PostHog only activates after you accept analytics cookies. To opt out at any time, use the cookie consent banner at the bottom of this page.

For full details on the technologies we use and how to refuse cookies, see our Cookie Policy.

As part of our Services, we offer features powered by artificial intelligence. We provide these through third-party AI service providers including Anthropic and OpenAI. Your input, output, and relevant personal information may be shared with these providers to enable the AI features.

Current AI functions: AI insights.

To opt out of AI processing, log in to your account settings or contact us.

We retain personal information only as long as necessary for the purposes set out in this notice, or as required by law. We keep information no longer than the period during which you have an account with us.

When we no longer have a legitimate need to process your information, we delete or anonymise it. If deletion is not immediately possible (e.g. backup archives), we isolate the data from further processing until deletion is feasible.

We have implemented appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet or storage technology can be guaranteed 100% secure.

You should only access the Services within a secure environment. Transmission of personal information is at your own risk.

We do not knowingly collect data from or market to anyone under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that data from a minor has been collected, we will deactivate the account and delete the data promptly. To report such a case, contact us at Hello@andercompany.com.

Depending on your location, you may have rights including access, correction, deletion, portability, and the right to object to processing. To exercise these rights, visit andercompany.com/contact or email Hello@andercompany.com.

Withdrawing consent: You may withdraw consent at any time by contacting us. This does not affect the lawfulness of processing before withdrawal.

Opting out of marketing: Click the unsubscribe link in any email, or contact us. You will be removed from marketing lists but may still receive essential service communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Account information: Log in to your account settings to review or update your information, or contact us. Upon account termination, we deactivate and delete your data, though we may retain some for fraud prevention, legal compliance, or investigations.

Most browsers include a Do-Not-Track (DNT) setting. Because no uniform standard for implementing DNT signals has been finalised, we do not currently respond to DNT browser signals.

California law requires us to disclose this: we do not respond to DNT signals at this time. If an industry standard is adopted, we will update this notice accordingly.

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia may have additional rights, including:

• Right to know whether we process your personal data
• Right to access your personal data
• Right to correct inaccuracies
• Right to request deletion
• Right to obtain a copy of data you previously shared
• Right to non-discrimination for exercising your rights
• Right to opt out of targeted advertising, sale of data, or profiling

To exercise these rights, visit andercompany.com/contact or email hello@andercompany.com.

Appeals: If we decline your request, you may appeal by emailing Hello@andercompany.com. If your appeal is denied, you may contact your state attorney general.

You may designate an authorised agent to make requests on your behalf. We may require written proof of authorisation before processing such requests.

We may update this Privacy Notice from time to time. The updated version will be indicated by the revised date at the top. Material changes will be communicated by prominent notice or direct notification. We encourage you to review this notice regularly.

Questions or comments about this notice? Contact our Data Protection Officer:

Based on applicable laws, you may request access to, correction of, or deletion of your personal information. Submit a request at andercompany.com/contact.